I work in emergency dispatch. I just got a call from a frantic man who witnessed a gun store being robbed and he wanted to report it. What follows is a transcript of the 911 call.

Hello, this is 911. What is your emergency? Male voice, early 30’s. Brisk tone. Very short breaths. (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: Hi. There’s… there’s a robbery going on at that gun store. You know the one. It’s near that Starbucks. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir, can you give me the name of the gun store? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: It’s… uh….. (pauses) I don’t know. It just says guns. You know the one near that Starbucks. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: I think I know the one you’re talking about. Sir, are you in any danger? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (breathing heavily) No. I’m in my car. I was driving by and I saw some guys in masks and hoodies going in there. (muffled in the background) Oh shit. Oh shit. Oh shit. They…. They had guns. They’re waving them around. I think they might be shooting. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir, how many people were there? How many were in the store? Were there any employees or customers? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (breathing heavily) There were four bad guys. One in the parking lot. Three went inside. I saw one employee and two customers. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir – (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (stunned) What the fuck? (pauses) They…. They shot the employees. (muffled in the background) Oh shit. Oh shit. Oh shit. They shot the customers. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir - (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (relieved) Oh thank God. (pauses) Someone else is disarming them. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir, is the person with the gun friendly? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (stunned) Wait. (pauses) Oh my god…. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir, is the person with the gun friendly? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (panicked) No! (muffled in the background) Oh shit. Oh shit. Oh shit. He’s…. He’s shooting everyone. (stunned) Oh my god…. (muffled in the background) Oh shit. Oh shit. Oh shit. There…. There are so many. (muffled in the background) Oh shit. Oh shit. Oh shit. They’re shooting so many people. (stunned) Oh my god…. (muffled in the background) Oh shit. Oh shit. Oh shit. (panicked) There’s so much blood…. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir, how many people are there now? Are there more people with guns? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (calmly) There are…. (pauses) There are a lot of bodies. (muffled in the background) Oh shit. Oh shit. Oh shit. There are…. (pauses) There are two people with guns. (muffled in the background) Oh shit. Oh shit. Oh shit. I think….. (pauses) I think they might be the owners. (muffled in the background) Oh shit. Oh shit. Oh shit. They….. (pauses) They disarmed the bad guys. (muffled in the background) Oh shit. Oh shit. Oh shit. Dispatcher: Sir, are they friendly? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (scared) I….. I don’t know. (muffled in the background) Oh shit. Oh shit. Oh shit. They’re….. (pauses) They’re looking around. (muffled in the background) Oh shit. Oh shit. Oh shit. They’re….. (pauses) They’re looking over here. (muffled in the background) Oh shit. Oh shit. Oh shit. (panicked) I think they might have seen me. (stunned) Oh my god…. (muffled in the background) Oh shit. Oh shit. Oh shit. Disorders: Guns. You know the one. It’s near that Starbucks. Dispatcher: Sir, can you give me the address of the gun store? (muffled in the background) Oh shit. Oh shit. Oh shit. Caller: (panicked) I…. I don’t know. (muffled in the background) Oh shit. Oh shit. Oh shit. I….. (pauses) I have to go. (stunned) Oh my god…. (muffled in the background) Oh shit. Oh shit. Oh shit. They’re….. (pauses) They’re coming over here. (muffled in the background) Oh shit. Oh shit. Oh shit. (panicked) I…. I have to go. (stunned) Oh my god…. (muffled in the background) Oh shit. Oh shit. Oh shit. **CALL DROPPED**

I work in emergency dispatch. I just got a call from a frantic man who witnessed a gun store being robbed and he wanted to report it. What follows is a transcript of the 911 call.

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