Good arguments are not so much about proving oneself right, but rather about addressing somebody’s concerns and giving them the reassuring feeling of having been heard. This is probably the most important thing you can learn in school, but it is seldom taught.

I myself used to think that good arguments are about proving oneself right, but it’s wrong.<br><br>When you want good arguments, you have to consider the other person’s side of argument first and foremost. This means you have to listen attentively to what somebody says and then address each and every one of their concerns. You have to let them know that you have heard them and that you are taking their concerns seriously and that you are going to address them. This might seem like an easy task but it is actually quite difficult to listen to others without interrupting them, without judging them and without being distracted.<br><br>This is probably the most important thing you can learn in school. I would call it the art of conversation but it is not so much about negotiating with each other, it is rather about giving the other person the reassuring feeling of having been heard so they don’t feel like they have to aggressively express themselves. The other person will only listen to you if they feel like they have been heard, you will only be able to negotiate with them if they feel like they have been heard. The only time they will be willing to listen to you is if they feel like they have been heard.<br><br>I learned this the hard way working in customer service. Working in customer service is probably one of the most rewarding jobs on earth. Working in customer service and studying psychology has taught me that a good customer service representative is probably the most rewarding job on earth. It is better than being a teacher, a therapist or any other job out there in which you help other people. That’s not all, good customer service representatives probably have the most important jobs on earth.<br><br>I have worked in customer service for the better part of the last 10 years and I have learned that there is nothing more rewarding than giving customers the reassuring feeling of having been heard. I have learned that there is nothing more rewarding and more important than giving your customers the feeling of having been heard and taken seriously so that they don’t feel like they have to aggressively express themselves. Every time I let a customer leave with the feeling of having been heard I feel as if I had just won the lottery. It feels like winning the lottery because it is such a rewarding feeling to know that you have helped others and to know that you have a job in which you can help others.<br><br>The only time customers listen to you is if they feel like they have been heard. This is probably the most important thing you can learn in school but it is seldom taught. This is probably the most important thing you can learn in school but people seldom get taught this. If you give your customers the reassuring feeling of having been heard they won’t get angry, they won’t write bad reviews and they will be happy.<br><br>Giving customers the feeling of having been heard is also economically beneficial, reassuring customers that they have been heard is probably the most profitable thing you can do as a company. This is probably the most profitable thing you can do as a company, it is more profitable than aggressively collecting data and producing ads, reassuring customers that they have been heard is probably the most profitable thing you can do as a company, it is more profitable than producing ads and collecting data, it is more profitable than producing products.<br><br>The standard approach to customer service is to first of all read a boilerplate text over the phone so that the customer knows who they are talking to and what company they are talking to. After you have read the boiler plate text you usually ask the customer why they are calling. This approach is suboptimal. Instead of reading a boilerplate text and asking customers why they are calling you should instead ask customers why they are calling and then address each and every one of their concerns.<br><br>I have worked in customer service for the better part of the last 10 years and I have learned that the best approach is to first of all ask customers why they are calling and then address each and every one of their concerns. This approach is much better than first asking customers why they are calling and then reading a boilerplate text over the phone. This approach is so much better than the other approach, it is better in every single possible way. By asking customers why they are calling you instead show them that you care about their needs and that you are interested in them. This is what customers want from you, customers don’t want to be talked at, they want to be talked to. This is what customers want.<br><br>Customers don’t just want to be talked at, they want to be talked to. This might seem like a small difference but it is actually a huge difference. By asking customers why they are calling you instead of reading a boilerplate text over the phone you show them that you care about their needs and that you value them. This is what customers want from you, they want to be listened to, they want to be talked to, they want to be addressed. This is what customers want and what they value the most.<br><br>This approach might seem like a small difference but it is actually a huge difference. Addressing customers instead of talking at them might seem like a small difference but it is actually huge. This is something that you learn in psychology, people don’t want to be talked at, people don’t want to be judged, they want to be addressed. By addressing customers instead of talking at them you show them that you care, you show them that you are interested, you show them that you value them. This is what customers want and this is what customers value the most.<br><br>I learned this the hard way in customer service. By addressing customers instead of talking at them you show them that you care, you show them that you are interested in them and that you value them. By addressing customers you show them that you care about their needs, their concerns and their feelings. By addressing customers you show them that you care about their feelings, you show them that you care about their needs and you show them that you care about their concerns. By addressing customers you show them that you value them, you show them that you are interested in them and that you care about them.<br><br>I learned this the hard way in customer service. Customers don’t want to be talked at, they want to be talked to. Customers don’t want to be judged, they want to be addressed. Addressing customers is probably the most rewarding thing you can do as a customer service representative, it is better than being a teacher, a therapist or anything else. It is better because it is so much more rewarding to give customers the reassuring feeling of having been heard, it is so much more rewarding to give customers the reassuring feeling of having been heard than anything else. It is so much more rewarding to give customers the reassuring feeling of having been heard than it is to help people as a teacher or therapist, it is so much more rewarding and so much better.<br><br>I learned this the hard way working in customer service. Addressing customers instead of talking at them is probably the most rewarding thing you can do as a customer service representative, it is better than being a teacher, therapist or anything else. It is so much more rewarding to give customers the reassuring feeling of having been heard than it is to help people as a teacher or therapist, it is so much more rewarding and so much better.<br><br>I learned this the hard way working in customer service. It is so much more rewarding to give customers the reassuring feeling of having been heard than it is to help people as a teacher or therapist. I have worked as a teacher and therapist and giving customers the reassuring feeling of having been heard is so much more rewarding than that, it is so much more rewarding and so much better. As a teacher and therapist you only help a small number of people whereas as a customer service representative you help a large number of people and this is probably the most rewarding job on earth, it is better and so much more rewarding than anything else.<br><br>I learned this the hard way in customer service and studying psychology. Helping a large number of people as a customer service representative is so much more rewarding and so much better than anything else, it is better than being a teacher or therapist, it is so much more rewarding and so much better. Giving customers the reassuring feeling of having been heard is so much more rewarding and so much better than anything else, it feels like winning the lottery, every time.<br><br>This is something that you learn in school but it is not taught. This is something that you learn in life but it is not taught in school. Giving customers the reassuring feeling of having been heard is probably the most rewarding thing you can do as a customer service representative, it is so much more rewarding and so much better than anything else. It is better than being a teacher, therapist or anything else. It is so much more rewarding to give customers the reassuring feeling of having been heard than it is to help people as a teacher or therapist, it is so much more rewarding and so much better.<br><br>I learned this the hard way in customer service and studying psychology. Giving customers the reassuring feeling of having been heard is probably the most rewarding thing you can do as a customer service representative, it is so much more rewarding and better than anything else. It is better than being a teacher, therapist or anything else, it is so much more rewarding and so much better. Giving customers the reassuring feeling of having been heard is probably the most profitable thing you can do as a company, it is more profitable than aggressively collecting data and producing ads, it is so much more profitable and so much better.<br><br>This is probably the most important thing you can learn in school but it is seldom taught. Giving customers the feeling of having been heard is probably the most profitable thing you can do as a company. This is probably the most profitable thing you can do as a company, it is more profitable than producing ads and collecting data, it is more profitable than producing products.<br><br>I learned this the hard way working in customer service